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How To Cancel Vivint (APX Alarm)

Information

Category: Home and Estate
Vivint, Inc. is a privately held company providing home security, home automation and energy conservation services in the United States, Canada and New Zealand. Vivint Inc. is headquartered in Provo, Utah.

Cancel by E-mail

Email


What you’ll need:

First Name
Last Name
Reason for Cancellation
Account Number

Steps to cancel:

1. Send email to documents@vivint.com ensuring to include today's date in the body of the email
2. Call back 3-4 business days later to confirm cancellation after your email
3. Call Vivint to verify customer is eligible to cancel (Will need to make sure customer is not in a contract)

Cancel by Fax

Fax


What you’ll need:

First Name
Last Name
Reason for Cancellation
Account Number

Steps to cancel:

1. Send cancellation letter to 801-377-4116.

Cancel by Phone

Phone



Steps to cancel:

1. Call Vivint to verify customer is eligible to cancel (Will need to make sure customer is not in a contract)
2. Call 1-800-216-5232
3. Select BILLING (important)
4. Choose 'Question' (also important)
5. Request to cancel account or verify is cancelled or will be

These descriptors might show up on your bank statement:


  • VIVINT

  • VIVINT RECEIVABLE PPD ID: 1203754038

  • VIVINT INC/US

  • VIVINT INC/US 800-216-5232

  • VIVINT INC/US 800-216-5232 UT

  • VIVINT INC/US PROVO UT

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