How To Cancel Napster / Rhapsody Membership
Information
Category: Subscriptions
Napster / Rhapsody is a Digital music file sharing system on the Internet
Cancel by Web Chat
Web Chat
What you’ll need: First Name
Last Name
E-mail Address on account
Address 1
City
State
Zip
Country (if outside USA)
Steps to cancel: 1. Go to https://help.rhapsody.com/hc/en-us/articles/212631218-Contact-Us
2. Towards the bottom of the page click on the Live Chat Support Button
3. Fill out form and request cancellation
Cancel by Login
Login
What you’ll need: User Name
Password
Steps to cancel: 1. Login at https://account.napster.com/myacct/login.jsp OR http://www.rhapsody.com/napster
2. Click on Cancel Subscription
Cancel by Phone
Phone - (Phone Support Discontinued)
What you’ll need: First Name
Last Name
Member ID
E-mail Address on account
Address 1
City
State
Zip
Country (if outside USA)
Steps to cancel: 1. Call 866-597-5505
2. Request to cancel full account
3. Ask for a refund (they usually comply)
4. Be sure to get confirmation number
Cancel by Web Chat
Web-Chat
What you’ll need: First Name
Address 1
E-mail Address on account
Last Name
Steps to cancel: 1. Go to https://help.napster.com/hc/en-us/articles/218661367
2. Towards the bottom of the page click on the Live Chat Support Button
3. Fill out form and request cancellation with all information included
4. Ask for Confirmation Email to be sent
Cancel by Login
Log-In
What you’ll need: User Name
E-mail Address on account
Password
Steps to cancel: 1. Go to account.rhapsody.com / log into your account
2. Select Cancel Subscription option
3. Log into account with username and pass-code again and then proceed the cancel steps
Cancel by Phone
Phone
What you’ll need: Address 1
E-mail Address on account
First Name
Last Name
Phone Number on Account
Steps to cancel: 1. Call 866-597-5505
2. Request to cancel full account
3. Be sure to get confirmation number for your records
These descriptors might show up on your bank statement:
PaymentTo Rhapsody International Inc.
RHAPSODY 650-480-5770 WA
RHAPSODY.COM 866-597-5505
RHAPSODY.COM 650-480-5770 WA
RI *NAPSTER I RHAPSOD 650-480-5770 WA
RI *NAPSTER I RHAPSODY
RI *RHAPSODY
RI *RHAPSODY 650-480-5770 WA
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