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How To Cancel Archives.com

Information

Category: Social Networks
Archives is a Genealogy database for researching family history.

Cancel by Phone

Phone (Automated System)


What you’ll need:

If your password is unknown, provide last 4 digits of CC being charged
Zip

Steps to cancel:

1. Call 888-896-4442
2. Select Option 2
3. Enter Last 4 Digits of Credit Card and Zip when Prompted
4. If successful, you will be advised the cancellation is confirmed
5. If Unsuccessful, use Phone (Live Agent) Cancellation Instructions

Cancel by Phone

Phone (Live Agent)


What you’ll need:

First Name
Last Name
E-mail Address on account
If your password is unknown, provide last 4 digits of CC being charged
(not required)
Zip
(not required)

Steps to cancel:

1. Call 888-896-4442
2. Selection option 1
3. Ask to cancel and for any possible refund
4. Ask for confirmation number

Cancel by E-mail

E-Mail


What you’ll need:

First Name
Last Name
E-mail Address on account

Steps to cancel:

1. Send email to support@Archives.com
2. Request to cancel membership
3. Request email reply for cancellation confirmation

Cancel by Login

Online


What you’ll need:

E-mail Address on account
Password

Steps to cancel:

1. Login at http://www.archives.com
2. Go to My Account Scroll to the bottom and click on Help.
3. Scroll to the bottom again and look under Membership and Billing
4. Click on Cancellation Form (http://www.archives.com/member/?_act=membershipcancel)
5. Confirm info listed is correct and enter a comment.
6. Click cancel membership. A confirmation of the cancellation is then received.

Cancel by Web Form

Contact Form


What you’ll need:

First Name
Last Name
E-mail Address on account

Steps to cancel:

1. Go to http://www.archives.com/contact
2. Fill out Contact form (use outbound service email for 'email')
3. Select reason for contact as Membership and Billing
4. In comments section request to cancel membership and confirmation via email

These descriptors might show up on your bank statement:


  • ARCHIVES.COM

  • INF ARCHIVES.COM

  • ANC*ARCHIVES.COM 800-455-2791 UT

  • ANC*ARCHIVES.COM 888-896-4442 UT

  • ARCHIVES.COM

  • Payment to Archives.com

  • ANC*Archives.com 888-8964442 UT

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